The upgrade can be downloaded and installed anytime, however it will require all users to be logged out of WorkDESK for the duration of the install.
The upgrade password is emailed separately to current WorkDESK Subscribers.
AUSKey Replacement – Machine Credentials Manual The ATO have decommissioned the AUSkey service at the end of March 2020. For submitting STP pay information through WorkDESK you will need to replace your AUSkey with a Machine Credential. Follow the instructions in the manual linked above to complete this transition.
WorkDESK Single Touch Payroll Manual – Please ensure you’ve read the Single Touch Payroll manual before activating STP in WorkDESK
12.5014 Update Instructions – Instructions for installing the WorkDESK 12.5014 Update (All User’s) – Instructions are the same as for 12.3275.
Upgrade WorkDESK Outlook Integration.pdf – This upgrade contains a new version of Outlook Integration 12.5011 for Office 2019 if you are experiencing issues with your current version of Outlook Integration you should uninstall your previous version and have 12.5011 installed.
This version will support Office 2016 32 bit and 64 bit
Installing WdServer service.pdf – WDServer should not require re-installation for this upgrade. These notes should assist with stopping/ starting these services referenced in the update instructions.