The upgrade can be downloaded and installed anytime, however it will require all users to be logged out of WorkDESK for the duration of the install.
During the first login after installing this upgrade you will be prompted with I29655 about changing a consultant record layout. Press OK to this message and perform a backup once prompted. This should only occur once for each database.
Detailed instructions can be downloaded by clicking here: 12.5019 Gross Re-Balance On Login.pdf
You must read this before installing this update & you must repeat this process for all database you report STP through.
The upgrade password is emailed separately to current WorkDESK Subscribers.
Keep up to date with all the JobKeeper Payment changes on our JobKeeper Payments in WorkDESK page.
WorkDESK Single Touch Payroll Manual – Please ensure you’ve read the Single Touch Payroll manual before activating STP in WorkDESK
12.5019 Update Instructions – Instructions for installing the WorkDESK 12.5019 Update (All User’s) – Instructions are the same as for 12.3275.
Upgrade WorkDESK Outlook Integration.pdf – This upgrade contains a new version of Outlook Integration 12.5017 for Office 2019. If you are experiencing issues with your current version of Outlook Integration you should uninstall your previous version and have 12.5017 installed.
This version will support Office 2016 32 bit and 64 bit
Installing WdServer service.pdf – WDServer should not require re-installation for this upgrade. These notes should assist with stopping/ starting these services referenced in the update instructions.